Offices closed due to winter storm

February 2, 2022

 • BY Rob Ford

Due to the winter storm, our offices are closed until further notice. Our electric line crews are on call to respond to any service outages. 

To report an electric outage

If you need internet support

Business and residential internet support remains available by phone during normal support hours. If you need business or residential internet support, please call (800) 726-3953 and press 4. 

Normal internet support hours are:

  • Monday - Friday 7 a.m. - 11 p.m.
  • Saturday - Sunday 8 a.m. to 5 p.m.

If you need to pay your bill

Members needing to pay their bill may do so via:

  • Our dropbox, located to the left of our main entrance.
  • Online anytime with SmartHub. Online payments can be made using debit/credit card or checking account.
  • Using MoneyGram at participating locations near you. Please use receive code 15126. MoneyGram is cash payments only.
  • Pay-By-Phone by calling (800) 726-3953 and pressing 2 to use our easy, fast and secure automated solution for making payments with a check, debit, or credit card.
Rob Ford

Rob Ford

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Rob Ford is Tipmont and Wintek's communication director, a role he's held since 2015.

Rob has a bachelor's and a master's in Communication from Purdue University. He lives in West Lafayette with his wife and three children and has a life-sized Yoda statue in his office. Away from the office, you’ll find Rob working on his golf swing, jump shot, or hope for a Purdue basketball national title – all futile endeavors.